privacy & policy

We may collect the following types of information:​

• Personal Information: Name, phone number, email address, service address, and payment details provided by you when booking.

• Usage Information: Information about how you use our website (e.g., browser type, IP address, pages visited).

• Cookies: Small data files stored on your device to improve website functionality and user experience.

• Communication Information: Any messages, notes, special instructions, photos, or other information you provide through our booking form, email, SMS, or chat.

• Analytics & Advertising Data: We may use tools such as Google Analytics or Meta Pixel, which collect anonymized information about your browsing behavior to help us understand website traffic and improve our marketing efforts.

We use the information we collect to:​

• Process and confirm bookings.

• Communicate with you regarding appointments, updates, or promotions.

• Improve our website, services, and customer support.

• Comply with legal and financial obligations.

We do not sell or rent your personal information. We may share your information only in the following cases:​​

• Service Providers: With trusted third parties (e.g., payment processors, booking systems) who help us operate our business.

• Legal Requirements: If required by law, court order, or government regulation.

• We do not store any sensitive payment information (such as full credit card numbers).

• When payments are made through third-party platforms (e.g., PayPal, Zelle, Cash App), those providers handle the transaction according to their own privacy and security policies.

• By providing your contact information, you consent to receiving service-related communications. You may opt out of promotional messages at any time.

• We use reasonable physical, electronic, and administrative safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

• We retain booking records for up to 3 years for business and tax purposes, after which they are securely deleted.

• We store customer information on secure servers located in the United States.

• You may disable cookies through your browser settings. You may also request that we limit certain uses of your data by contacting us.

As a resident of New York (and under U.S. privacy laws), you have the right to:​

• Access and request a copy of the personal information we hold about you.

• Request correction or deletion of your personal information (subject to legal and contractual restrictions).

• Opt out of receiving promotional emails by clicking “unsubscribe” or contacting us directly.

• Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

• We may update this Privacy Policy from time to time. The updated version will always be posted on this page with the “Last updated” date.

If you have questions about this Privacy Policy, please contact us:

📧   Luxevius@gmail.com
📞   (929) 416-2322